The Benefits of Outsourcing IT (Even If You Have an Internal Team)

When many businesses think about outsourcing their IT, many assume that it is only for companies that don’t have an internal team. In reality, organizations with and without internal teams can significantly benefit from outsourcing their IT. TAG Solutions, a trusted provider of managed IT services, can help to enhance your IT by filling gaps, reducing workload, and adding many new services that help protect you from attacks. TAG can help your IT team do more, be less overwhelmed, and help your business grow.

Here are four compelling reasons to outsource IT even if you already have a team in place.

  1. Fill Skill Gaps Without Hiring More Staff
  2. Reduce Burnout & Free Up Internal Staff
  3. 24/7 Monitoring and Support That Scales
  4. Strategic Planning & Technology Road mapping

The first benefit of outsourcing IT is that it can fill skill gaps without hiring more staff. Technology is constantly changing and even though your internal team may be great, they can’t specialize in everything. To fix these gaps, you would need to hire full-time experts in every IT field, which would be extremely expensive and time-consuming. It would end up costing more time and money to hire new people and train them than it is to outsource your IT. Internal teams often have too much on their plate, so they don’t have much time to learn new skills. By outsourcing with and MSP like TAG, you can:

  • Quickly fill expertise gaps without going through a long hiring process
  • Gain access to a wide range of specialized skills and certifications
  • Stay ahead of technology trends without overloading your staff

 

Instead of spending months recruiting and onboarding, TAG can provide you with the expert support you need right away and help your business stay agile and secure.

The next reason to outsource your IT is to reduce burnout and free up internal staff.If you have an internal IT team, they are probably overwhelmed. The team is constantly having to reset passwords, deal with outages, patch software, and more. When your team is burned out and overwhelmed, efficiency and innovation slow down. This is important because that burnout leads to turnover, low morale, and decreased efficiency. Tedious, repetitive tasks will take time away from important tasks like automation or improving new skills. TAG can help relieve this burden by outsourcing the time-consuming, repetitive tasks that often take up your team’s day. We can help with:

  • Help desk support
  • Software patching and updates
  • Backup and device monitoring
  • Issue resolution and user support

This will help give your internal staff room to focus on strategic planning, improvements, and long-term goals so they are less overwhelmed by their daily tasks.

Another reason to outsource your IT is for 24/7 monitoring and support that scales. IT issues occur around the clock and not just during office hours, so your support should keep the same schedule. Whether a backup fails at midnight or there is a phishing attack on a Saturday, your business needs around the clock support. Most internal teams simply cannot provide that kind of coverage alone. This is important because any kind of downtime after hours or on the weekend can result in lost revenue and reputational damage. When your organization is growing, it often brings in increased infrastructure demands, user accounts, and more service needs. With TAG, you’ll have:

  • Around-the-clock monitoring, alerts, and IT support to ensure your systems are safe and running smoothly
  • A team ready to proactively respond to threats or outages at any hour
  • Scalable IT services that grow with your business

 

As your business grows, our support will too. Whether it’s onboarding new employees, opening new offices, or using modern technology, we can help you scale without overwhelming your team.

Finally, you should outsource your IT even if you have an internal team so you can have a strategic plan and technology roadmap. Many internal IT teams will spend their time just trying to keep things running. Therefore, long-term planning is not really a priority.

Since there isn’t a clear long-term roadmap, it can be difficult to align IT with your business goals and stay competitive in a changing environment. This shows that businesses not only need IT support, but also a vision and plan. Poor planning leads to things falling through the cracks. This means outdated systems, missed opportunities, and expensive fixes rather than cheap proactive solutions. TAG offers vCIO (Virtual Chief Information Officer) services that help:

  • Build a long-term IT roadmap aligned with your goals
  • Identify risks and plan for upgrades before they become problems
  • Guide budgeting for IT investments with clear, future focused insight

Therefore, your IT team can continue to help, but with a long-term plan in place for reference. TAG Solutions will provide you with the benefits of high-level strategic IT planning and budgeting, so you know what you are paying and planning for.

TAG can be a true partner for your organization. Every business has different challenges and even if you already have an IT team, they have their weaknesses. TAG can tailor our managed IT services to complement the strengths and weaknesses of your existing team. We can help to expand your IT capabilities, reduce pressure on staff, deliver 24/7 service, and help your business grow with clarity and control. You don’t need to choose between internal IT and outsourcing when you can have the best of both worlds. If your business is looking to close skill gaps, prevent burnout, have around the clock monitoring or plan for future growth, outsourcing is the choice for you.