Our Commitment: An Obsession with Your Success

Your business runs on technology. Your choice of an IT partner is therefore a critical decision, directly impacting your profitability, security, and ability to scale. We built TAG Solutions on the belief that a true partnership requires an obsession with our clients' outcomes, and we are confident we are the only firm in the Albany area that delivers on this promise.

Here is why you can depend on TAG Solutions to not only keep your business running but to drive it forward:

  • A Proven, Stable Partner
    Founded in 1991, our reputation is built on long-term partnerships, not short-term contracts. For decades, Albany’s business leaders have placed their trust in us because we consistently deliver, demonstrating the Accountability that is core to our character.
  • Technology Aligned with Your Bottom Line
    Our obsession with your business outcomes means we design and justify every solution based on its contribution to your objectives, be it increasing efficiency, mitigating risk, or enabling growth. We focus on delivering Solutions, not just services.
  • A Single, Accountable Strategic Partner
    Your time is too valuable to be spent managing multiple tech vendors. We provide a single point of accountability across the five pillars of modern business technology: IT Services, Cybersecurity, Cloud, Unified Communications, and Business Applications. We manage the complexity so you can focus on strategy.
  • Deep Expertise, Not On-the-Job Training
    Our customer-obsessed culture demands excellence. We hire seasoned, professional experts and invest heavily in their continuous Growth and education. We will never use your business as a training ground.
  • Proactive Strategy, Not Reactive Firefighting
    Our service philosophy is proactive because our focus is on your uninterrupted success. With state-of-the-art monitoring, we manage your network 24/7 to address issues before they can impact your revenue or productivity.
  • Clear Communication & Strategic Counsel
    You deserve clear answers and strategic advice in plain English. We function as a seamless extension of your leadership Team, providing the clarity you need to make informed decisions without getting lost in technical jargon.

Our Guarantee:

Your Success is Our Obsession
Your complete satisfaction is our only measure of success. We are relentlessly committed to doing whatever it takes to ensure your technology is a powerful asset for your business. No hassles, no excuses.