What’s the common thread that affects both customer satisfaction and employee productivity? Your business communications system. The phone is the front door for customers to your business and the primary tool for your employees to collaborate and get work done....
As we mentioned in our previous post, one of the main facets of unified communications is voice and video calling, specifically VoIP. If that term is unfamiliar to you, it simply means “voice over internet protocol.” However, VoIP isn’t just a way of setting up your...
We’ve discussed the benefits of cloud migration in previous posts, as well as the considerations that you need to keep in mind before making the transition. Most businesses are familiar with the concept of migrating their email exchange servers and data backups...
Every organization seems to be looking to cloud services to help scale their business in one way or another. If your business is one of those who haven’t made the transition yet, then here are a few things to consider. The most common cloud migration involves moving...
Unified communications (or UC) have grown from desktop phones and email, to encompassing all facets of how a company communicates and collaborates both internally and externally (see our post about how UC has evolved here). In order to stay up to date in the UC space,...
