What’s the common thread that affects both customer satisfaction and employee productivity? Your business communications system. The phone is the front door for customers to your business and the primary tool for your employees to collaborate and get work done. ...
Over the last few years, there has been a significant shift in how we communicate. This technology is known as Voice over Internet Protocol (VoIP). VoIP, an acronym for Voice Over Internet Protocol, is a groundbreaking technology that has revolutionized the ...
We’ve discussed the benefits of cloud migration in previous posts, as well as the considerations that you need to keep in mind before making the transition. Most businesses are familiar with the concept of migrating their email exchange servers and ...
Every organization is looking to cloud services to help scale their business in one way or another. If your business is one of those who haven’t made the transition yet, then here are a few things to consider. The most ...
Unified communications (or UC) have grown from desktop phones and email, to encompassing all facets of how a company communicates and collaborates both internally and externally (see our post about how UC has evolved here). In order to stay up ...
As you saw in our last post, there are a lot of factors to consider when moving your unified communications to the cloud. Here are a few more items you’ll want to consider before making that transition: 6. Automatic Updates ...
As businesses continue to grow and evolve, there is more and more talk of moving “to the cloud.” While this is a rapidly growing area of unified communications, there are some things your business needs to consider before implementing a ...
