They have that small company feel every time we call in, whether we’re working on a technical support issue or adding a new line of service. We work with the same individuals, we have business relationships with the same teams and it’s important because when we call in, we’re not starting from scratch. …..
I just wanted to let you all know how wonderful it continues to be to be working with TAG Solutions. From the beginning this has been a very professional and personable relationship. We know that the startup of a new relationship can be challenging as we better understand each other. Throughout all of this we continue to feel that you are very focused on us and our success….
I want to thank you gentlemen and your desktop support team for the great job you are doing, and the excellent response times we are getting, even while “hellzapoppin” during this transition. I couldn’t ask for a better effort from TAG. And the difference between this and what I had before – night and day. Thanks, and keep up the great work!