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Check Out Our Reviews

We’re so proud of the feedback we’ve received from our customers. It’s an honor to serve the many businesses we work with, and we’re thrilled that they think we’re doing a great job. Check it out for yourself below!

Erik Ross
Erik Ross
2023-01-21
Eric Kiablick
Eric Kiablick
2022-10-27
Awesome people to work with.
John Sinuc
John Sinuc
2022-09-09
We had a fairly technical challenge/issue with remote access to a centralized database. TAG Solutions was able to work with us to identify multiple cost effective solutions and develop a comprehensive plan to minimize the installation outage. Many very talented people available, and I have no hesitation recommending their services.
jyet316
jyet316
2022-09-07
TAG Solutions provides our company with excellent IT support and more importantly, have helped our organization plan for the future by aligning our IT strategy with our organizational strategy.
Matt Scarchilli
Matt Scarchilli
2022-09-07
Fantastic experience! I've had the pleasure of working to TAG Solutions for the past year and I couldn't be more pleased. Their sales team is attentive and easy to work with. Their customer service team is always quick to respond. Kudos!
Guy Alonge
Guy Alonge
2022-09-07
Tag Solutions has been a great partner in helping our organization better serve our clients' cyber security, IT management and phone system needs. It is without reservation that I recommend TAG for all of your IT related needs
David Vener
David Vener
2022-09-07
TAG is an amazing place to work! The employees here are true professionals and care about the work they do.
Nicole L'etoile
Nicole L'etoile
2021-06-22
Everyone that I've dealt with at TAG Solutions was very professional and knowledgeable, and they were able to resolve my IT issue quickly and with more ease than I anticipated. Highly recommend them for all IT and Cyber Security needs!
Josh Weatherwax
Josh Weatherwax
2021-06-20
The whole team at Tag Solutions it great to work with. They're very knowledgeable and always easy to get a hold of if you have questions or need assistance. Would highly recommend!
Travis E
Travis E
2021-05-20
They were friendly and helpful. I found them to be especially knowledgeable.
Google rating score: 4.7 of 5, based on 13 reviews
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4 THINGS WE DO BETTER…

4 Things We Do Better

Guaranteed Outcomes

Instead of operating in a reactive (break/fix) model, where we only respond when something breaks, we make sure everything is secured proactively so that the chance of network downtime is eliminated, and companies can stay up and running. If issues do arise, we work to resolve them as quickly as possible, but with guaranteed outcomes, those moments of downtime should be eliminated.

4 Things We Do Better

Expertise and Experience

Everyone at TAG Solutions is an expert in their specific job area. We don’t expect our employees to operate in a variety of departments because we want to ensure that everyone our customers interact with is the best possible person to assist them. No matter what our customers need, we want to ensure that we have the best expert for the job.

4 Things We Do Better

Processes and Procedures

We have very specific processes and roadmaps that guide every aspect of our organization. We perform a 700-point inspection at every customer location and use that data to develop a technology plan to fits every customer’s needs. Our TAM will make recommendations to bring all aspects of our customer’s IT infrastructure up to date, reliable, and secure.

4 Things We Do Better

Strategic Partnership

We also offer a strategic partnership not only through our TAM, but by giving our vCIO a seat at the table. Most SMB cannot afford to hire a full-time vCIO, but there is still a need for one to create and implement strategic roadmaps and plans for 1/3/5 years down the road. We want to make sure our customers aren’t just set up for success right now, but that they are set up with technology that will continue to grow with their business.

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Why Tag Solutions?

Customers have depended on TAG Solutions for 30 years to provide the most top-quality service in the Albany region, and to serve as a strategic partnership so they can achieve their business goals today, tomorrow, and for years to come. We provide cutting-edge IT solutions for all of your managed services, cybersecurity, and unified communications needs.

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